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Empower 3 cannot back up current projects - WKB100376

Article number: 100376

SYMPTOMS

There are two user types, for example user type "A" and user type "B". "A" has the function to back up projects and "B" does not. If the default user type is "B" and the user logs in and presses the advance button to change the user type to "A" in the QuickStart interface from the Manage menu, and selects backup current project, it fails.

ENVIRONMENT

Empower 3

CAUSE

Cannot back up current project in QuickStart interface while the default user type for this user does not have the  projects backup function.

FIX or WORKAROUND

  1. From the Manage menu, in the configuration window, select any project.
  2. Right-click and select Back up project.

ADDITIONAL INFORMATION

 

id100376, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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