Skip to main content
Waters

Empower 3/2998 Photodiode Array Detector: The baseline monitor doesn't appear after pressing the Equilibrate/Monitor button when specifying the instrument method. - WKB117613

Article number: 117613

SYMPTOMS

  • Baseline monitor doesn't appear after pressing the Equilibrate/Monitor button when specifying the instrument method
  • The instrument is running as set in the instrument method

ENVIRONMENT

  • Empower 3
  • 2998 Photodiode Array Detector

CAUSE

Project environment and instrument method issues

FIX or WORKAROUND

  1. Customize the channels
    Right-click on the monitor and select "Customize Channels" to modify the wavelength on the displayed window.

  2. Copy the preferences
    If Solution 1 does not help, try "Copy Preferences"
    For detailed procedures, seeHow do I copy user preferences in Empower? - WKB22620.
    Select System and Default for the Copy from, select System and the project in question for the Copy to.

  3. Create a new project, instrument method, and method set
    If solutions 1 and 2 do not help, create a new project.
    In the New Project Wizard, clear all the check boxes on Copy Selection page to create a completely new project.
    After creating a new project, specify the new project to reopen the Run Sample window, and create a new instrument method and method set.

ADDITIONAL INFORMATION


Not able to find a solution? Click here to request help.