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Waters

Source heater does not reach temperature on ACQUITY SQD/TQD System - WKB28983

Article number: 28983

SYMPTOMS

  • The source heater does not heat above 54 degrees
  • The desolvation heater reaches the set temperature
  • A full System reboot was performed

ENVIRONMENT

  • TQ Detector
  • SQ Detector

CAUSE

Faulty cartridge heater

FIX or WORKAROUND

  1. Place the instrument in Standby, vent the system, and power-off the Detector
  2. Replace the ion block cartridge heater, part number 700003050

ADDITIONAL INFORMATION

 

id28983, A-SQ, SQD, TQD, TQDIVD

 

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