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HDX gradient does not start - WKB10170

Article number: 10170

SYMPTOMS

  • When starting the LC, the HDX gradient remains at initial conditions and does not start
  • Gradient starts running for about five seconds but then returns to initial conditions

ENVIRONMENT

  • HDX and HDX2 System
  • nanoACQUITY UPLC
  • ACQUITY UPLC BSM
  • M-Class Binary Solvent Manager (uBSM)

CAUSE

Inlet configuration contact closure is set to trigger by the software.

FIX or WORKAROUND

When configuring the inlet,ensure that the detector is set to trigger on contact closure for both the pump and the detector.

ADDITIONAL INFORMATION

 

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