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Waters

QDa status light continually flashes orange; no communication with MassLynx - WKB9511

Article number: 9511

SYMPTOMS

  • Lost power to the system
  • Powered-on the QDa, the PC, and then the ACQUITY I-Class components

ENVIRONMENT

  • QDa
  • ACQUITY I-Class system
  • MassLynx 4.1

CAUSE

The QDa was powered-on before the PC and ACQUITY components.

FIX or WORKAROUND

  1. Power-on the PC and allow it to fully initialize.
  2. Power-on the ACQUITY components.
  3. Power-on the QDa.
  4. Allow all instruments to finish initializing, and then open MassLynx.

ADDITIONAL INFORMATION

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