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Desolvation temperature does not go up - WKB94353

Article number: 94353

SYMPTOMS

  • Desolvation temperature does not go up

ENVIRONMENT

  • Xevo QTof
  • MassLynx

CAUSE

If an error is displayed on the sample flow control side of the Fluidics tab on the MS tune page, it will not go up.

FIX or WORKAROUND

  1. Re-perform the source pressure test.
  2. If it doesn't help, open and close the enclosure
  3. If no improvement, reboot the electronics
  4. If the problem persists, disconnect and connect the source enclosure and probe cables, and reattach the fittings from probe to the enclosure.

ADDITIONAL INFORMATION


id94353, XEVOQTOF

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