QDa signal missing when monitoring a baseline in Empower Run Samples window - WKB87214
Article number: 87214
SYMPTOMS
- QDa signal is missing when monitoring a baseline in Empower Run Samples window.
- PDA signal is displayed.
ENVIRONMENT
- Empower 3
- ACQUITY H-Class
- ACQUITY UPLC PDA Detector
- ACQUITY QDa Mass Detector
CAUSE
Unknown.
FIX or WORKAROUND
Restart (power cycle) the ACQUITY QDa Mass Detector.
ADDITIONAL INFORMATION