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Waters

No signal and cone voltage readback at 0 for ACQUITY QDa - WKB80422

Article number: 80422

SYMPTOMS

  • No signal, only some noise
  • Cone voltage readback at 0

ENVIRONMENT

  • ACQUITY QDa Mass Detector

CAUSE

Unknown

FIX or WORKAROUND

  1. Turn off the QDa.
  2. Reboot the PC.
  3. Restart the QDa
  4. If the procedure does not help at that point, try to change the capillary voltage to another value in the Tune Page.

ADDITIONAL INFORMATION

 

id80422, QDA

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