No signal and cone voltage readback at 0 for ACQUITY QDa - WKB80422
Article number: 80422
SYMPTOMS
- No signal, only some noise
- Cone voltage readback at 0
ENVIRONMENT
- ACQUITY QDa Mass Detector
CAUSE
Unknown
FIX or WORKAROUND
- Turn off the QDa.
- Reboot the PC.
- Restart the QDa
- If the procedure does not help at that point, try to change the capillary voltage to another value in the Tune Page.
ADDITIONAL INFORMATION
id80422, QDA