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Waters

Cone Voltage is greyed out and cannot be adjusted on Triple Quad Detector (TQD) - WKB7013

Article number: 7013

SYMPTOMS

  • Cannot adjust the cone voltage on the tune page
  • The capillary and the other parameters can be adjusted

ENVIRONMENT

  • MassLynx 4.1
  • TQD

CAUSE

The cone voltage ramp is turned on.

FIX or WORKAROUND

  1. On the tune page, go to the ramps drop-down menu.
  2. Turn off (clear) cone voltage ramp. 

ADDITIONAL INFORMATION

 

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