Electrospray probe tip is glowing blue, and there is no signal for the compounds - WKB61124
Article number: 61124
SYMPTOMS
- Electrospray probe tip is glowing blue
- No signal for compounds
- Ion mode is ESI negative
- Capillary voltage is 3.0 kV
ENVIRONMENT
- Quattro Premier XE
CAUSE
The capillary voltage is too high.
FIX or WORKAROUND
- Reduce the capillary voltage.
- Optimize the capillary voltage to between 0.8 and 1.2 kV.
ADDITIONAL INFORMATION
id61124, QUATPREMXE, QUPREMIER