Skip to main content
Waters

"DBE" error and long delay when opening report file in stand-alone Diversity Browser - WKB58126

Article number: 58126

SYMPTOMS

  • OpenLynx report file opened in stand-alone Diversity Browser is unresponsive for a long time (30 minutes) and then gives a "DBE" error
  • Clicking "OK" repeatedly opens the data file

ENVIRONMENT

  • MassLynx
  • OpenLynx Browser
  • Diversity Browser
  • Windows 10

CAUSE

Corrupted installation of Diversity Browser

FIX or WORKAROUND

Remove and reinstall the Diversity Browser software.

ADDITIONAL INFORMATION

 

id58126, MLYNX, MLYNXV41, SUPMM

Not able to find a solution? Click here to request help.