No signal from MALDI/nano source camera on the SYNAPT G2, SYNAPT G2-S, SYNAPT G2-Si, Synapt HDMS or Synapt XS - WKB56865
Article number: 56865
SYMPTOMS
- No signal from the camera, just a blue display
- Signal is intermittent if cable is jostled
- Camera and converter box drivers are up to date
- Correct settings used in the camera options
ENVIRONMENT
- SYNAPT XS
- SYNAPT G2-Si
- SYNAPT G2-S
- SYNAPT G2
- SYNAPT HDMS
- MALDI
CAUSE
Loose camera cable connection plug (700004898)
or Bad video cable (8932316)
FIX or WORKAROUND
Refit the cable into the proper plug.
ADDITIONAL INFORMATION
In one instance, the cable had become dislodged from the rear panel bulkhead fitting, while the BNC adapter was still fitted.
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