No QDa signal - WKB5667
Article number: 5667
SYMPTOMS
- No signal is seen
- Baseline is a flat line
ENVIRONMENT
- ACQUITY QDa Mass Detector
CAUSE
Partial communication failure between acquisition computer and QDa.
FIX or WORKAROUND
- Power-down acquisition software.
- Restart QDa.
- Wait three minutes, and then start acquisition software.
ADDITIONAL INFORMATION
id5667, comms, QDA