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Waters

No QDa signal - WKB5667

Article number: 5667

SYMPTOMS

  • No signal is seen 
  • Baseline is a flat line

ENVIRONMENT

  • ACQUITY QDa Mass Detector

CAUSE

Partial communication failure between acquisition computer and QDa.

FIX or WORKAROUND

  1. Power-down acquisition software.
  2. Restart QDa.
  3. Wait three minutes, and then start acquisition software.

ADDITIONAL INFORMATION

 

id5667, comms, QDA

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