Nitrogen gas failure - WKB55719

SYMPTOMS

• Nitrogen gas failure error message

ENVIRONMENT

• SQ Detector 
• SQ Detector 2
• 3100 Mass Detector
• Xevo TQ MS
• Xevo TQD
• Xevo TQ-S
• Xevo TQ-S cronos
• Xevo TQ-S micro
• Xevo TQ-XS

CAUSE

API gas was not enabled in the tune page prior to placing mass spec into Operate.

FIX or WORKAROUND

1. Turn on the API gas. 
2. Click on the Gas drop-down menu in the tuning page.
3. Select Reset Nitrogen Gas Failure.

ADDITIONAL INFORMATION