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Error: Sample tune check failed in the ACQUITY TQD - WKB4457

Article number: 4457

SYMPTOMS

  • Console displays "Sample tune check failed" error

ENVIRONMENT

  • ACQUITY TQD
  • Empower

CAUSE

The sample tune has expired; when it runs, it fails because the check system is not set up.

FIX or WORKAROUND

Clear the "sample tune expired" selection in the IntelliStart configuration:

  1. Open the console.
  2. Select TQD in the left pane.
  3. Select Configure > IntelliStart configuration.
  4. Clear Positive and negative sample tune expired.
  5. Click OK.

ADDITIONAL INFORMATION

 

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