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Waters

No LockSpray reference signal - WKB32556

Article number: 32556

SYMPTOMS

  • No signal from LockSpray reference probe
  • Liquid flow is present on fused silica line to probe
  • Sample spray visible
  • Detector noise visible

ENVIRONMENT

  • SYNAPT G2-Si
  • SYNAPT G2-S
  • SYNAPT G2
  • Xevo G2-XS
  • Xevo G2-S
  • Xevo G2
  • nanoLockSpray

CAUSE

Incorrectly built reference sprayer

FIX or WORKAROUND

Rebuild the reference sprayer.

ADDITIONAL INFORMATION

Refer to the Maintenance Procedures section of the appropriate instrument Overview and Maintenance Guide for guidance on rebuilding the reference sprayer.

id32556, MALDIG2SI, SYNG2SIHD, XEVOG2XSTF

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