QDa "calibration expired" error - WKB29170

SYMPTOMS

• Calibration Expired error

ENVIRONMENT

• ACQUITY QDa Mass Detector

CAUSE

Calibration is expired.  The calibration has a defined lifetime before it needs to be repeated.

FIX or WORKAROUND

1. Click the Resolve button in the Console
2. Alternatively, the calibration can be run by selecting Maintain -> Check Calibration

ADDITIONAL INFORMATION

The reminder for the expired calibration can be turned off in the Health Monitor:

1. Open Console > QDa > Configure>Health Monitor
2. Deselect the box for Calibration Expired
   1. Note: only do this if Customer does not need the reminder, but it is not recommended to run the QDA with an expired calibration