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Are there any special steps or requirements to open the source enclosure - WKB28924

Article number: 28924

SYMPTOMS

Cannot open the source enclosure.

ENVIRONMENT

  • Xevo TQ-XS
  • Xevo TQ-S
  • Xevo TQ-S micro
  • Xevo TQ MS
  • Xevo TQD
  • SQ Detector 2
  • Xevo QTof
  • Xevo Tof
  • Xevo G2 Tof
  • Xevo G2 QTof
  • Xevo G2-S
  • Xevo G2-S QTof
  • Xevo G2-S Tof
  • Xevo G2-XS
  • Xevo G2-XS QTof
  • Xevo G2-XS Tof
  • Synapt G2
  • Synapt G2 MS/HDMS
  • Synapt G2-S MS/HDMS
  • Synapt G2-Si MS/HDMS
  • Synapt G2-S
  • Synapt G2-Si
  • Vion IMS QTof

CAUSE

Unknown.

FIX or WORKAROUND

  1. There are no special requirements or steps. However, here are some tips:
    1. Turn off API gas to reduce pressure in the source enclosure.
    2. Apply inward pressure on the lower-right corner of the source enclosure.
    3. Use additional force as needed when pulling on the source enclosure handle.

ADDITIONAL INFORMATION

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