Skip to main content
Waters

No signal after StepWave cleaning - WKB26363

Article number: 26363

SYMPTOMS

  • No beam after StepWave cleaning
  • Cleaning StepWave contact pads with MeOH/IPA does not work following the cleaning procedure

ENVIRONMENT

  • Xevo TQ-S
  • Xevo G2-XS QTof

CAUSE

Residue on the contact pads hinders control signals to the StepWave.

FIX or WORKAROUND

Replace the StepWave if it is impossible to get good contact with the contact pads.

ADDITIONAL INFORMATION

 

isopropanol, methanol, XEVOG2XSTF, XEVOTQS, XEVOTQSIVD, XEVTQSMIVD

Not able to find a solution? Click here to request help.