Cone gas setting is recorded incorrectly in MassLynx experimental record - WKB2591

SYMPTOMS

• Wrong cone gas value in experimental record for Xevo TQ-S and Xevo TQ MS
• Cone gas reported as OFF when it was on
• In one case, gas set to 20 L/h was recorded as off but gas flow set to 21 L/h was reported correctly

ENVIRONMENT

• MassLynx 4.2 SCN 986
• MassLynx 4.1 SCN 843
• MassLynx 4.1 SCN 876 + SCN 917
• MassLynx 4.1 SCN 810
• Xevo TQ-S
• Xevo TQ MS

CAUSE

Bug in software

FIX or WORKAROUND

Xevo TQ-S - Upgrade MassLynx software to a later version. See this article for details:  
What is the latest version of MassLynx required for a Xevo TQ-S? - WKB5508 

Xevo TQ MS - MassLynx 4.1 SCN 905 and SCN 950 resolve this problem,
but MassLynx 4.2 SCN 986 still shows the issue, so there is no fix for MassLynx 4.2.

ADDITIONAL INFORMATION