No QDa full scan trace in the Empower Run Samples real-time plot - WKB24865
Article number: 24865
SYMPTOMS
- The 2998 PDA and the 2695 pressure trace are seen in the real-time plot, but not the QDa full scan or SIR baselines
- After starting the run, the QDa continues to say running in the Empower QDa control panel, even after aborting the run; QDa must be power-cycled to regain control
- After removing the QDa full scan from the instrument method and leaving just the dual SIR entries, the QDa appears to work normally
ENVIRONMENT
- Empower
- ACQUITY QDa Mass Detector driver
- 2695 Separations Module
- 2998 Photodiode Array Detector
CAUSE
The QDa full scan was run at a sampling rate of 1 point per second.
FIX or WORKAROUND
Run the QDa full scan at a data rate of 2 points per second or higher.
ADDITIONAL INFORMATION
id24865, QDA