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Loss of communication on ACQUITY TQD system - WKB238462

Article number: 238462

SYMPTOMS

  • No communication with TQD

ENVIRONMENT

  • ACQUITY TQD system
  • MassLynx

CAUSE

The Ethernet switch is OFF.

FIX or WORKAROUND

  1. Close MassLynx.
  2. Turn ON the Ethernet switch.
  3. Reboot the acquisition PC.
  4. Open MassLynx.

ADDITIONAL INFORMATION

 

id238462, comms, TQD, TQDIVD

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