Skip to main content
Waters

No beam on mass spectrometer after cleaning the cone - WKB19458

Article number: 19458

SYMPTOMS

  • No beam
  • No peaks seen when running a standard check

ENVIRONMENT

  • TQ Detector
  • SQ Detector 2
  • Xevo TQ Absolute 
  • Xevo TQ MS
  • Xevo TQD
  • Xevo TQ-S
  • Xevo TQ-S cronos
  • Xevo TQ-S micro
  • Xevo TQ-XS
  • Xevo G2-S QTof
  • Xevo G2-XS QTof
  • Xevo G3 QTof

CAUSE

Isolation valve closed

FIX or WORKAROUND

Open the isolation valve.

ADDITIONAL INFORMATION

 

id19458,

 

Not able to find a solution? Click here to request help.