Skip to main content
Waters

No beam on mass spectrometer after cleaning the cone - WKB19458

Article number: 19458

SYMPTOMS

  • No beam
  • No peaks seen when running a standard check

ENVIRONMENT

  • ACQUITY TQD
  • Xevo TQD
  • Xevo TQS
  • Xevo TQ-XS
  • Xevo G2
  • Xevo G2-XS
  • SYNAPT 

CAUSE

Isolation valve closed

FIX or WORKAROUND

Open the isolation valve.

ADDITIONAL INFORMATION

 

id19458, TQD, TQDIVD, XEVOG2QTOF, XEVOG2SQTF, XEVOG2STOF, XEVOG2TOF, XEVOG2XSQT, XEVOG2XSTF, XEVOTQA, XEVOTQD, XEVOTQDIVD, XEVOTQS, XEVOTQSIVD, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD

 

Not able to find a solution? Click here to request help.