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MS console shows "fluidics operation stopped" error when using APGC source- WKB1498

Article number: 1498

SYMPTOMS

  • MS console shows a blinking red System Status and the message "fluidics operation stopped"

ENVIRONMENT

  • APGC
  • MassLynx 4.1 SCN932
  • MassLynx 4.2 SCN1007
  • SYNAPT G2-Si
  • Xevo TQ-XS

CAUSE

IntelliStart configurations/definitions for the Fluidics System Error, Reference Fluidics System error, and Fluidics Operation Stopped choices are enabled.

FIX or WORKAROUND

  1. Go to the MS Console.
  2. Select SYNAPT G2-Si / Xevo TQ-XS from the Instrument tree.
  3. Go to the "Troubleshoot" menu.
  4. Select "Service Mode" and type the password 1147.
  5. Go back to the SYNAPT G2-Si / Xevo TQ-XS menu.
  6. Go to the "Configure" menu.
  7. Select "IntelliStart Configurations".
  8. Clear the selections of the, 
    -Fluidics System Error
    -Reference Fluidics System Error
    -Fluidics Operation Stopped

ADDITIONAL INFORMATION

-These IntelliStart configurations are not required for APGC mode.
-Tune page's Fluidics tab will stay at the status of, "Stopped - Select purge to recover".

id1498, APGC, MLYNX, MLYNXV41, SCN 1007, SCN 932, SUPMM

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