Error: Source housing temperature over 90 °C - WKB125760
Article number: 125760
SYMPTOMS
- MS error: Source housing temperature over 90 °C
- Source housing temperature shows 110 °C, but it was not heated, not even warm
- Source heater does not respond to commands
- Rebooting MS or MassLynx does not help
ENVIRONMENT
- SQ Detector 2
- Xevo TQ MS
- Xevo TQD
- Xevo TQ-GC
- Xevo TQ-S
- Xevo TQ-S cronos
- Xevo TQ-S micro
- Xevo TQ-XS
- Xevo TQ Absolute
CAUSE
Recent cone cleaning caused door not to shut properly.
FIX or WORKAROUND
- Open the source enclosure door and verify that the sample cone is correctly installed.
- Close the source enclosure door firmly.
ADDITIONAL INFORMATION