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Waters

Low desolvation gas flow on Xevo TQ-S - WKB116288

Article number: 116288

SYMPTOMS

  • Low desolvation gas flow on Xevo TQ-S or Xevo TQ-XS
  • Error appears in MassLynx
  • Condition seen after rebooting the instrument

ENVIRONMENT

  • Xevo TQ-S
  • Xevo TQ-XS

CAUSE

The source pressure test needs to run and pass before the gas flow will turn on.

FIX or WORKAROUND

Run the source pressure test via the tune page drop-down list.

ADDITIONAL INFORMATION

 

id116288, XEVOG2XSQT, XEVOTQS, XEVOTQSIVD, XEVOTQXS, XEVTQSMIVD, XEVTQXSIVD

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