Error: Resolution file expired on QDa - WKB11538
Article number: 11538
SYMPTOMS
- System not ready
- Error resolution file expired
ENVIRONMENT
- QDa
- MassLynx
CAUSE
The resolution file has reached the time limit set in the health monitor configuration.
FIX or WORKAROUND
- Open the console.
- Click Operate, and then leave the QDa in Operate mode for approximately 60 minutes.
- Click Maintain > Check Resolution.
Note: If the resolution fails, click Resolve.
Or
If the SOP does not require the you to run the resolution on a schedule, you can disable the expiration check in the console:
- Select Configure > Health Monitor Configuration.
- Clear Resolution Setup Required option.
Note: Disabling the Resolution Setup Required setting does not prevent the error from appearing. Click Resolve to clear it.
ADDITIONAL INFORMATION
id11538, MLYNX, MLYNXV41, QDA, SUPMM