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Fluidics error: "select reset to recover"; unable to reset fluidics - WKB10943

Article number: 10943

SYMPTOMS

  • Fluidics does not reset. Stuck on an error message that says "Select reset to recover," but when reset button is clicked, message appears again
  • Resetting the EPC, restarting MassLynx, or restarting the PC does not resolve the issue
  • Fluidics System Error
  • Fluidics options greyed out in tune page

ENVIRONMENT

  • MassLynx 4.1
  • Xevo G2-XS QTof
  • Xevo G2-S Tof

CAUSE

Unknown.

FIX or WORKAROUND

Cycle electronics on the mass spectrometer. Leave the electronics off for at least three minutes before powering back on. 

ADDITIONAL INFORMATION

 

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