ACQUITY UPLC FTN or FL: broken/bent needle - WKB99607

SYMPTOMS

• FTN needle broken/bent. 

ENVIRONMENT

• ACQUITY Arc Sample Manager FTN-R
• ACQUITY UPLC Sample Manager 
• ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
• ACQUITY UPC2 Sample Manager

CAUSE

Wrong plate configuration.        

FIX or WORKAROUND

1. Replace needle.
2. Characterize z axis.
3. Characterize needle seal.
4. For fix loop only, characterize needle and loop volume.
5. For FTN only, perform needle seal readiness test.
6. Perform test injection and confirm that system is running.

ADDITIONAL INFORMATION