2998 error message: "Communication error: possible data point loss" - WKB97548
Article number: 97548
SYMPTOMS
Error message: "Communication error: possible data point loss".
ENVIRONMENT
- 2998 Photodiode Array Detector
- Empower 3
CAUSE
Low energy on the 2998 due to dirty flow cell.
FIX or WORKAROUND
Clean the flow cell with 100% methanol or replace it.
ADDITIONAL INFORMATION
comms