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2998 error message: "Communication error: possible data point loss" - WKB97548

Article number: 97548

SYMPTOMS

Error message: "Communication error: possible data point loss".

ENVIRONMENT

  • 2998 Photodiode Array Detector
  • Empower 3

CAUSE

Low energy on the 2998 due to dirty flow cell.

FIX or WORKAROUND

Clean the flow cell with 100% methanol or replace it.

ADDITIONAL INFORMATION

 

comms

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