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CM-AUX cannot be activated in the system - WKB96040

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Article number: 96040

SYMPTOMS

  • CM-AUX cannot be activated in the system; option is dimmed (unavailable) in the console

ENVIRONMENT

  • Empower
  • MassLynx
  • ACQUITY UPLC
  • ACQUITY UPLC I-Class
  • ACQUITY UPLC H-Class

CAUSE

Column manager is in advanced mode.

FIX or WORKAROUND

  1. Set the Column Manager to column select mode.
  2. Add CM-AUX to the configuration in the console.
  3. Power-cycle the system.
  4. Verify that CM-AUX is working and that the additional columns are present in the console.
  5. Set the Column Manager back to advanced mode. 

ADDITIONAL INFORMATION

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