Random communication loss with 2998 PDA - WKB92717
Article number: 92717
SYMPTOMS
- Random communication loss during analysis
- Detector shows as OK=YES in Empower node properties
- Detector is visible in DHCP
ENVIRONMENT
- 2998 Photodiode Array Detector
CAUSE
Poor quality network cable from detector to computer or switch
FIX or WORKAROUND
Replace the network cable with at least a category 5e piece.
ADDITIONAL INFORMATION
id92717, 2998, 2998B, 2998SFC, A-10PDA, comms