"Energy level too low" error message on the 2998 - WKB88629
Article number: 88629
SYMPTOMS
"Energy level too low" error message during the sequence.
ENVIRONMENT
- Alliance HPLC System
- 2695 Separations Module
- ACQUITY Arc
- 2998 Photodiode Array Detector
CAUSE
The 2998 flow cell is fouled with salts.
FIX or WORKAROUND
1. Flush the flow cell with water at 0.2 mL / min for 30 minutes followed by isopropanol for 30 minutes
ADDITIONAL INFORMATION