ACQUITY UPLC SMFTN or SMFL: Z/Zp-axis home h/w fault error message - WKB82770

SYMPTOMS

• Z-axis home h/w fault error message
• Zp-axis home h/w fault error message 

ENVIRONMENT

• ACQUITY UPLC Sample Manager-Flow Through Needle (SM-FTN)
• ACQUITY UPLC Sample Manager (SM)
• ACQUITY UPLC Sample Manager-Fixed loop (SM-FL)

CAUSE

Damaged/bent sample needle.

FIX or WORKAROUND

1. Replace the sample needle (ACQUITY UPLC Sample Manager, refer to WKB45553;  ACQUITY UPLC Sample Manager-FTN, refer to WKB7319).
2. Calibrate sample needle z-axis

ADDITIONAL INFORMATION