ACQUITY UPLC SMFTN or SMFL: Z/Zp-axis home h/w fault error message - WKB82770

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Article number: 82770

SYMPTOMS

Z-axis home h/w fault error message
Zp-axis home h/w fault error message

ENVIRONMENT

ACQUITY UPLC Sample Manager-Flow Through Needle (SM-FTN)
ACQUITY UPLC Sample Manager (SM)
ACQUITY UPLC Sample Manager-Fixed loop (SM-FL)

CAUSE

Damaged/bent sample needle.

FIX or WORKAROUND

Replace the sample needle (ACQUITY UPLC Sample Manager, refer to WKB45553; ACQUITY UPLC Sample Manager-FTN, refer to WKB7319).
Calibrate sample needle z-axis

ADDITIONAL INFORMATION

id82770, A-30SM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARPFTN, UPARPQSM, UPARPTUV, UPARQSM, UPARSMFTN, UPBINARY, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPPDAARCB, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO