Low sensitivity on Alliance System - WKB82253
Article number: 82253
SYMPTOMS
- Extremely low sensitivity on both QDa and 2998
ENVIRONMENT
- ACQUITY QDa Mass Detector
- Alliance HPLC System
- 2695 Separations Module
- 2998 Photodiode Array Detector
CAUSE
Syringe volume is set to 2500 µL, but a 250-µL syringe is installed.
FIX or WORKAROUND
Reset the syringe size configuration to 250 µL.
