Low sensitivity on Alliance System with QDa and 2998 - WKB82253
Article number: 82253
SYMPTOMS
- Extremely low sensitivity on both QDa and 2998
ENVIRONMENT
- ACQUITY QDa Mass Detector
- Alliance HPLC System
- 2695 Separations Module
- 2998 Photodiode Array Detector
CAUSE
Syringe volume is set to 2500 µL, but a 250-µL syringe is installed.
FIX or WORKAROUND
Reset the syringe size configuration to 250 µL.
ADDITIONAL INFORMATION
How do I configure the syringe volume on an Alliance?
id82253, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, 2998, 2998B, 2998SFC, A-10PDA, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, QDA