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FTN rotary tray hardware fault: loose fastening screws on rotary tray drive axis - WKB82074

Article number: 82074

SYMPTOMS

  • ACQUITY system error: Rotary Tray home h/w fault.
  • With the system powered on, the rotary tray rotates when the 1'2' switch is pressed. And you can slightly wobble the rotary tray by hand.

ENVIRONMENT

  • ACQUITY UPLC H-Class
  • ACQUITY UPLC H-Class Bio
  • ACQUITY UPLC H-Class PLUS
  • ACQUITY UPLC H-Class PLUS Bio
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
  • ACQUITY Arc
  • ACQUITY Arc Sample Manager FTN-R

CAUSE

If you can slightly wobble the rotary tray by hand when the system is powered on, it indicates that the fastening screws on the rotary tray drive axis are loose.

FIX or WORKAROUND

  1. Tighten the fastening screws on the rotary tray drive axis, and re-calibrate the rotary tray.

ADDITIONAL INFORMATION

 

id82074, UPARBSMFTN, UPARHSMFTN, UPARPFTN, UPARSMFTN

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