What causes the Empower Run Samples error message "410 detector fault"? - WKB8090
Article number: 8090
SYMPTOMS
- Empower Run Samples error "410 detector fault"
ENVIRONMENT
- Empower
- 2695 Separations Module
- 2414 Refractive Index Detector run in 410 emulation mode
CAUSE
Instrument default method/Empower method mismatch
FIX or WORKAROUND
Go to Develop methods, edit and check the default method on the 2695 instrument front panel and remove the 410/2414 from the detector configuration by setting it to not used, save it, and run from Empower.
ADDITIONAL INFORMATION
id8090, 2414, 2414B, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10RI, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP