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What causes the Empower Run Samples error message "410 detector fault"? - WKB8090

Article number: 8090

SYMPTOMS

  • Empower Run Samples error "410 detector fault"

ENVIRONMENT

  • Empower
  • 2695 Separations Module
  • 2414 Refractive Index Detector run in 410 emulation mode

CAUSE

Instrument default method/Empower method mismatch

FIX or WORKAROUND

Go to Develop methods, edit and check the default method on the 2695 instrument front panel and remove the 410/2414 from the detector configuration by setting it to not used, save it, and run from Empower.

ADDITIONAL INFORMATION

 

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