What causes the Empower Run Samples error message "410 detector fault"? - WKB8090
Article number: 8090
SYMPTOMS
- Empower Run Samples error "410 detector fault"
ENVIRONMENT
- Empower
- 2695 Separations Module
- 2414 Refractive Index Detector run in 410 emulation mode
CAUSE
Instrument default method/Empower method mismatch
FIX or WORKAROUND
Go to Develop methods, edit and check the default method on the 2695 instrument front panel and remove the 410/2414 from the detector configuration by setting it to not used, save it, and run from Empower.
ADDITIONAL INFORMATION