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Waters

Needle seal move exceeds limit (5.0) error- WKB80400

Article number: 80400

SYMPTOMS

  • Needle seal characterization passed with value less than 3 N/mm
  • Needle\Seal move exceeds limit (5.0) error during needle seal readiness test

ENVIRONMENT

  • ACQUITY UPLC I-Class
  • ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
  • ACQUITY UPLC H-Class

CAUSE

The part holding the needle in position on the needle carriage (labeled "latch" below) is loose and is not able to lock the needle in position as it moves down into the injection port. 

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FIX or WORKAROUND

Tighten the small hex bolt that holds the part/plate in place.

ADDITIONAL INFORMATION

 

 

A-30SM, UPIBSM, UPIBSM+, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO

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