Injection cannot proceed; status of SM-FTN is "Washing Needle" - WKB80280
Article number: 80280
SYMPTOMS
- Software will not proceed with injection
- Status of SM-FTN shows as "Washing Needle"
ENVIRONMENT
- ACQUITY H-Class FTN
- ACQUITY H-Class Bio FTN
- ACQUITY I-Class FTN
- Empower 3
- Waters Driver Pack 2018 Release 1
- Waters Driver Pack 2022 Release 1
CAUSE
Unknown
FIX or WORKAROUND
Reboot the ACQUITY UPLC Sample Manager - FTN.
ADDITIONAL INFORMATION
id80280, UPARHSMFTN