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Waters

Injection cannot proceed; status of SM-FTN is "Washing Needle" - WKB80280

Article number: 80280

SYMPTOMS

  • Software will not proceed with injection
  • Status of SM-FTN shows as "Washing Needle"

ENVIRONMENT

  • ACQUITY H-Class FTN
  • ACQUITY H-Class Bio FTN
  • ACQUITY I-Class FTN
  • Empower 3 
  • Waters Driver Pack 2018 Release 1

CAUSE

Unknown

FIX or WORKAROUND

Reboot the ACQUITY UPLC Sample Manager - FTN.

ADDITIONAL INFORMATION

 

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