No peaks while running a sample set on an Alliance 2695 - WKB68999
Article number: 68999
SYMPTOMS
- No peaks while running a sample set on a 2695 with a 2489 detector
- Changing the column does not resolve the issue
- Changing mobile phase does not resolve the issue
- Injection accuracy test fails
ENVIRONMENT
- Alliance 2695 Separations Module
- 2489 UV/Vis Detector
- Empower
CAUSE
Sample Syringe not tightened into injector assembly.
FIX or WORKAROUND
- Confirm that the syringe is not damaged.
- Tighten the syringe.
- Prime the syringe.
- Run as normal.
ADDITIONAL INFORMATION
The Alliance e2695 Separations Module Operator's Guide, sections 7.6.2.1 and 7.6.2.2, discusses replacing/installing a syringe.
Follow the instructions to install or re-install the syringe if necessary.
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