Seal Residual Force Limit Exceeded (z-up) - ACQUITY FTN - WKB680
SYMPTOMS
- seal residual force limit exceeded (z-up) error message
ENVIRONMENT
- ACQUITY APC Sample Manager - FTN
- ACQUITY Arc Sample Manager FTN-R
- ACQUITY UPLC Sample Manager - Flow Through Needle (SM-FTN)
- ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
CAUSE
Friction inside the Inject Port/Wash Station causing the internal components to not move freely as designed.
FIX or WORKAROUND
- Prime the purge solvent.
- Perform the characterizations.
- Run a test injection.
ADDITIONAL INFORMATION
If the above solution doesn't work, you can also thoroughly clean or replace the Inject Port/Wash Station components including cup and spring .
In some cases its been observed that cup or spring are rusted because of excess moisture inside sample compartment .
In some cases its been observed that the components are salted together
P/N 700005226
id680, A-30SM, UPAQSM, UPARBQSM, UPARBSMFTN, UPARCH30, UPARHQSM, UPARQSM, UPARSMFTN, UPBSMIVD, UPIBSM, UPIBSM+, UPIBSMIVD, UPISMFL, UPISMFL+, UPISMFTIVD, UPISMFTN, UPISMFTN, UPISMFTN+, UPLCCOLHTR, UPNBINARY, UPPDAARCB, UPPFTN, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN, UPSMFTN+, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO, UPSMIVD, UPSMPMGR