- seal residual force limit exceeded (z-up) error message
- ACQUITY APC Sample Manager - FTN
- ACQUITY Arc Sample Manager FTN-R
- ACQUITY UPLC Sample Manager - Flow Through Needle (SM-FTN)
- ACQUITY UPLC Sample Manager - Flow Through Needle PLUS (SM-FTN PLUS)
Friction inside the Inject Port/Wash Station causing the internal components to not to move freely as designed.
FIX or WORKAROUND
- Prime the purge solvent.
- Perform the characterizations.
- Run a test injection.
If the above solution doesn't work, you can also thoroughly clean or replace the Inject Port/Wash Station components including cup and spring .
in some cases its been observed that cup or spring are rusted because of excess moisture inside sample compartment .