Skip to main content
Waters

"Lamp lighting failure" error message - WKB6794

Article number: 6794

SYMPTOMS

  • Lamp lighting failure on power-up in the ACQUITY Console
  • Lamp lighting failure on power-up in the Control Panel in Empower or MassLynx Status window
  • Blinking red LED on detector
  • Lamp allowed to cool to room temperature before relighting the lamp

ENVIRONMENT

  • 2475 Multi-Wavelength Fluorescence Detector
  • 2487 Dual-Wavelength Absorbance Detector
  • 2489 UV/Vis Detector
  • 2998 Photodiode Array Detector
  • ACQUITY UPLC Tunable UV Detector
  • ACQUITY UPLC PDA Detector
  • ACQUITY UPLC PDA eλ Detector

CAUSE

Faulty lamp.

FIX or WORKAROUND

Replace lamp.

ADDITIONAL INFORMATION

See Graphical Parts Locator options for lamps

id6794, 2475, 2475B, 2487, 2489, 2489B, 2489SFC, 2996, 2998, 2998B, 2998SFC, A-10FL, A-10PDA, A-10UV, A-30PDA, A-30UV, UPAPDA, UPARPPDA, UPARPTUV, UPC2PDA, UPPDA, UPPDAARC, UPPDAARCB, UPPDA-E, UPPDA-L, UPPDALTC, UPPDATC, UPPPDA, UPPTUV, UPTUV, UPTUVARC, UPTUVARCB, UPTUV-E, UPTUVTC

Not able to find a solution? Click here to request help.