Communication failure on M-Class - WKB67672
Article number: 67672
SYMPTOMS
- ACQUITY UPLC M-Class loses communication with console
ENVIRONMENT
- ACQUITY UPLC M-Class
CAUSE
Third-party PC LAN card power saving settings allowed the computer to turn off the device to save power.
FIX or WORKAROUND
Clear any of the power saving check boxes that are selected under PC LAN card Configuration > Power Management settings.
ADDITIONAL INFORMATION
id67672, comms, UPMASM, UPMBSM, UPMSMFL