- No instruments visible in the node properties
- Instruments populate in DHCP
- ACQUITY UPLC Console is blank
- Restarting does not resolve the communication issue
- ACQUITY UPLC System and Empower installation on a new computer
- Empower 3
- ACQUITY UPLC H-Class
- ACQUITY UPLC H-Class Bio
- ACQUITY UPLC
- ACQUITY UPLC I-Class
No drivers not present to control the instruments through Empower.
FIX or WORKAROUND
Inspect the Waters website for the most recent Driver Pack version.
id6729, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP, UPQSM, UPQSM+, UPQSMBIO, UPQSMBIO+, UPSMFTN, UPSMFTN+, UPSMFTNB+, UPSMFTNBIO