Skip to main content
Waters

ACQUITY UPLC sample fluidics exceeds high pressure limit - WKB64261

Article number: 64261

SYMPTOMS

  • Sample fluidics high pressure limit reached when priming the system

ENVIRONMENT

  • ACQUITY UPLC
  • Sample Manager (SM)

CAUSE

Incorrect needle size is configured in the console. When configured for a 30-µL needle but a 15-µL needle is actually installed, the draw speed on the wash syringes is sufficient to cause an overpressure event.

FIX or WORKAROUND

Check the needle size configuration and correct it if necessary.

ADDITIONAL INFORMATION

If the problem persists, follow the troubleshooting workpath for a blockage.

id64261, UPBSMIVD, UPIBSMIVD, UPLCCHIVD, UPLCCOLHTR, UPNBINARY, UPSMIVD, UPSMPMGR, UPSMPMGR

Not able to find a solution? Click here to request help.