ACQUITY UPLC I-Class SM-FTN does not inject samples - WKB62836
Article number: 62836
SYMPTOMS
- Sample manager does not inject samples
- MassLynx inlet status is "waiting for injection"
ENVIRONMENT
- MassLynx
CAUSE
Communication issue—the inlet method editor shows that not all modules are present.
FIX or WORKAROUND
- Clear the DHCP server.
- Reboot hardware and software.
- Ensure that all modules are present.
- Ensure that the system is ready to inject.
ADDITIONAL INFORMATION
id62836, comms, MLYNX, MLYNXV41, SUPMM, UPBINARY