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Waters

Degasser reported H/W fault on ACQUITY Solvent Manager - WKB5732

Article number: 5732

SYMPTOMS

  • Error message "Degasser reported H/W Fault"

ENVIRONMENT

  • nanoACQUITY UPLC
  • UPLC
  • Acquity BSM
  • Acquity QSM
  • Acquity IClass BSM

CAUSE

False error message or faulty degasser pump assembly.

FIX or WORKAROUND

-Power cycle LC and restart acquisition computer.

-exchange degaser pump 700001352

ADDITIONAL INFORMATION

 

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