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Unhandled Exception error when configuring two BSMs in ACQUITY console - WKB55566

Article number: 55566

SYMPTOMS

Unhandled Exception error when configuring two BSMs in ACQUITY console for a nanoAcquity 2D or M-Class 2D configuration.

ENVIRONMENT

  • nanoACQUITY UPLC with driver pack 1.53
  • ACQUITY M-Class UPLC with driver pack 1.53

CAUSE

Administrator privileges are not set correctly.

FIX or WORKAROUND

Open ACQUITY console from the Waters Instruments/Bin directory. Right-click and select "run as administrator".

ADDITIONAL INFORMATION

 

id55566, UPMASM, UPMBSM, UPMSMFL, UPNAYXPMP, UPNSAMMGR, UPNSOLMGR

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