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Communication failure with e2695 in the Empower Run Samples window - WKB50732

Article number: 50732

SYMPTOMS

  • "Communication Failure" appears in the Run Samples window for the e2695
  • Status is "No" in the Node Properties window for the e2695

ENVIRONMENT

  • Empower 3
  • e2695 Separations Module

CAUSE

Unknown

FIX or WORKAROUND

  1. Close Run Samples.
  2. Reboot the e2695 and allow it to initialize.
  3. Open Run Samples.

ADDITIONAL INFORMATION

 

id50732, 2690, 2690D, 2690DUPGD, 2690UP, 2695, 2695D, 2695DE, 2695DEB, 2695DUP, 2695E, 2695EB, 2695INERT, 2695UP, A-10SSM, ALLCOLCLR, ALLCOLHTR, ALLCOLHTRB, comms, EMP2LIC, EMP2OPT, EMP2SW, EMP3GC, EMP3LIC, EMP3OPT, EMP3SW, EMPGC, EMPGPC, EMPLIC, EMPOWER2, EMPOWER3, EMPSW, SUP

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