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Waters

For ACQUITY Arc FTN-R, the sample syringe leak test is unavailable in service mode - WKB4799

Article number: 4799

SYMPTOMS

  • The sample syringe leak test is not an available selection in service mode for the ACQUITY Arc Sample Manager FTN-R.
  • The syringe leak test cannot be selected.

ENVIRONMENT

  • ACQUITY Arc FTN-R.

CAUSE

The diagnostic transducer is not installed. The sample syringe leak test is disabled and cannot be selected by the user.

FIX or WORKAROUND

Requires installation of the ACQUITY Arc Diagnostic Pressure Transducer Kit and a restart of the ACQUITY Arc FTN-R by a Waters field service engineer.

ADDITIONAL INFORMATION

Part number 700010754 for the "ACQUITY ARC DIAGNOSTIC PRESSURE TRANSDUCER".

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